Report a car accident in the UK — step-by-step
Create a shared accident report via QR/link, capture data with AI/OCR from photos or PDF, and get a file ready to send to your insurer.
Checklist: 6 steps (UK)
- Safety first: Stop your car, switch off the engine, and turn on hazard lights. Check for injuries and call 999 if needed.
- Visual documentation: Take clear photos of the damage to all vehicles, the road conditions, road markings, and signs.
- Exchange details: Swap names, contact numbers, insurance policy numbers, and vehicle registration plates with the other driver.
- Fill accident report: Record the date, time, and location. Sketch the scene and note weather and traffic conditions.
- Verify and sign: Review the details. With Minsas, you can digitally sign a shared report on your phones to ensure agreement on the facts.
- Report to insurer: Send your report and photos to your insurance provider as soon as possible or per your policy terms.
Practical tips (UK)
- Police involvement: Call the police if the road is blocked, if you suspect the other driver is under the influence, or if they refuse to give details.
- Witnesses: If there are any independent witnesses, ask for their names and contact details. Their accounts can be crucial.
- Don't admit liability: Stick to the facts when talking to others at the scene. Let the insurers determine liability based on the evidence.
Useful guides
- Documents and photo checklist: What to gather for a complete insurance claim.
- If other driver refuses to sign: How to proceed if you cannot agree on a shared report.
- Neutral claim steps: Objective steps to document the incident accurately.
- Insurer directory (UK): Find your insurer’s official website/claim page to start your claim.
Accident abroad (EU/Green Card)
If you have an accident while driving in the EU, or with a foreign vehicle in the UK, the process may involve a European Accident Statement.
FAQ (UK)
Do I need to call the police after a car accident in the UK?
You must report the accident to the police within 24 hours if you do not exchange details at the scene. Call 999 if anyone is injured or there’s a danger.
What details should I exchange at the scene?
You must provide your name and address. If the car is not yours, provide the owner’s name and address. Also exchange vehicle registration numbers. It also helps to share your insurer/policy details if available.
When should I tell my insurer?
Tell your insurer as soon as possible, even if you don’t intend to claim, and check your policy for any specific time limits.