If the other driver refuses to sign
The other driver does not have to sign the EU Accident Statement for you to file a claim. Your insurer can still process the report from your side — provided you document the scene properly, record what details you could gather, and notify your insurer promptly. This guide covers what to do on the spot, what evidence to collect, and how to handle the paperwork when only one signature is available.
What to do
- Complete your report with photos, a sketch and full details.
- Note clearly that the other driver declined to sign.
- Send the report to your insurer promptly — most policies require notification within a few days.
- If needed, contact local authorities (especially if there are injuries, major damage, or a dispute).
Extra evidence to collect
- Witness names and phone numbers, if any independent witness saw what happened.
- Exact location and time of the accident; relevant traffic signs and road markings.
- The other driver’s details and insurer if you can obtain them (registration plate is the minimum).
Practical tips
- Photograph everything, even if the other driver is uncooperative: damage on both vehicles, plates, road signs, the position of the vehicles. Take wide and close-up shots.
- Find one independent witness: a name and a phone number is enough. An independent witness can settle disputes later.
- File anyway: most policies require notification within a set time. Send what you have and update your insurer if more information becomes available.
Related guides
- How to fill the European Accident Statement
- Cross-border accident in the EU: what to do
- Documents and photo checklist
- Neutral steps to start an insurer claim
FAQ
What if the other driver refuses to sign?
Complete your part of the EU Accident Statement anyway, with all photos and details. Note that the other driver declined to sign, then send the report to your insurer. If needed, contact authorities per local rules.
Can I still submit a claim?
Yes. You can submit your report to your insurer. Co-signature helps the claim move faster but is not mandatory for notifying your insurer.
How should I document the situation?
Take comprehensive photos before anything is moved, add a clear sketch, record the other driver’s details if possible, and keep notes on the time and location. Independent witnesses can be decisive — a name and phone number is enough.
Should I involve the police if the other driver refuses to sign?
Follow local rules. In many cases you can complete your report without the other driver. Call authorities if there are injuries, major damage, or a dispute about the facts. In some countries the police can document the scene even if neither driver wants to file a criminal complaint.
Can I still file a claim without the other driver’s signature?
Yes. Co-signature helps the claim move faster but is not required to notify your insurer. Provide complete details and evidence (photos, sketch, witness contacts) in your report and notify your insurer promptly.