Minsas – Data Deletion Instructions

Last updated: 2025-09-28

Minsas allows you to request deletion of your account and personal data at any time. This page explains how to submit a deletion request and what happens next.

How to request deletion

I request deletion of my Minsas account and all associated personal data, except data that must be retained to preserve collaborative claim records and legal/contractual obligations.

What we delete

• Your Minsas authentication identity and login methods.
• Your personal profile data and settings.
• Your privately uploaded documents/files not part of shared claim records.

Data we retain (collaborative claims and legal obligations)

When claims are created or filled collaboratively by multiple users, those claim records (including related files, timestamps, and audit history) are retained to ensure the other involved users continue to have access and to satisfy regulatory, contractual, and evidentiary requirements. We may also provide claim data to insurance companies via our API, as part of the service you used when filing the claim. Where possible, we will remove your direct association with the retained records (e.g., revoke access, pseudonymize personal identifiers) while keeping the claim intact for other parties and for compliance.

What we may retain

We may retain minimal records required by law (e.g., tax/accounting records) and system security logs for a limited time. Such records are not used for any other purpose and are deleted according to our retention schedule.

Verification and timing

• We verify that you control the account email.
• We confirm receipt within 7 days.
• We complete deletion within 30 days of verification (or up to 90 days for backups and system caches).

Optional: in-app request

You can also request deletion from Profile → Account → Delete account. This triggers the same process and confirmation steps.

Questions

Contact support@minsas.com.