Minsas – Data Deletion Instructions
Last updated: 29 September 2026
You can delete your Minsas account and your data at any time. This page explains how, and what happens to your data. Section 6 of our Privacy Policy has the full list of what we keep and for how long.
Delete your account in the app
In the Minsas app, open Profile → Account → Delete account.
Or ask us by e-mail
Write to legal@minsas.com from the e-mail address of your Minsas account, with the subject "Delete my Minsas account and data". We may ask you to confirm that the account is yours. We answer within one month.
What we delete and what we keep
- Your account and your own data (vehicles, policies, documents, and reports that no other participant keeps): deleted within 1 month.
- Reports shared with other participants: kept for at least 6 months after the report is signed, and after that for as long as any participant keeps it; then deleted within 1 month.
- Signing records: kept for 5 years after the accident.
- Company-workspace data: kept as long as the company decides, and deleted within 1 month after the company deletes it or closes its workspace. For this data, contact the company.
- Other records: security logs for 12 months; service records, including copies of sent reports, for up to 1 month; analytics data for up to 14 months; messages to us for 24 months after the last contact; accounting records for as long as accounting law requires.
- Deleted data leaves our backups within 3 months.
While automatic deletion is being introduced: some of the periods above are not yet applied automatically. Until they are, reports, signing records, account data, company-workspace data, logs and service records may be kept with no fixed end date. You can ask us at any time to delete your data earlier at legal@minsas.com, as far as other participants' rights and the law allow.
Reports that were already sent to an insurer, a broker or anyone else – by you, or by e-mail from Minsas – are kept by those recipients under their own rules.
Subscriptions
Deleting your account does not cancel a subscription bought in the App Store or Google Play; cancel it in the store.